Refund policy

Returns. All our products are made to order with your photo or text. That's why we can't accept returns or exchanges. The right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalised (Article 16(c) of Directive 2011/83/EU).

A problem with your order? Does your product have a print error, did it arrive damaged, or is it not what you ordered? We'll make you a new one for free. Email support@phrinted.com within 30 days of delivery with your order number and a photo of the product (and of the packaging if it's damaged). You don't need to send anything back.

Your legal rights. This policy does not affect your statutory rights as a consumer.